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Council gets the wheels turning on returning shopping trolleys

31 March 2025
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Council gets the wheels turning on returning shopping trolleys
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You’d have to be off your trolley to think this is anything but visual pollution and an obstruction hazard.

Abandoned shopping trolleys, like the one pictured here, are an ongoing issue around the town centres of Redlands Coast, and Redland City Council is calling on all residents to help them rid the suburbs of this blight.

Council has engaged with major retailers to request their increased vigilance in collecting their abandoned trolleys.

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In the first instance though, Council asks that shoppers please return their trolley themselves.

However, everyone can help Council keep footpaths clear by reporting trolleys they see abandoned to online trolley tracking services which will prompt the retailers to come collect the trolley.

Not only are these trolleys an obstruction hazard but they also can end up in waterways, causing build-up of debris and restricting water flow.

Fines can be issued under Local Law No. 3 (Community and Environmental Management) 2015 if a person, without the consent of the shopping trolley’s owner or a reasonable excuse, removes a shopping trolley from a shopping centre precinct or leaves a shopping trolley at a place that is not a shopping centre precinct.

Retailers are also required under the law to take “all reasonable measures to ensure that all shopping trolleys provided by the retailer for customer use remain within the shopping centre precinct”.

Here’s where you can report an abandoned trolley belonging to a specific retailer:

  • Aldi: Aldi online form
  • Coles: Coles online form or 1800 876 553
  • Woolworths, Big W & Dan Murphy’s: Woolworths Trolley Reporting – Trolley Tracker
  • Bunnings: 1300 554 777
  • Target & Kmart: 1800 163 900
  • Officeworks: 1300 633 423

For trolleys from other retailers (such as independently owned stores IGA and Drakes) please contact the local store directly.

Tags: abandonedAldiBig WBunningsColesDan Murphy'sDrakeshazardIGAKmartshopping trolleyTargetWooliesWoolworths

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