UPDATED: 10am Monday 10 March
Key messages:
- Many in the Redlands are still facing precarious conditions, with widespread power and telecommunication outages affecting numerous households
- Kerbside bin collections will resume today
- Recycling and waste centres on the mainland remain closed until further notice
- Recycling and waste centres on the bay islands re-opened today
- The Cleveland, Capalaba and Victoria Point Libraries will be open today, along with the Cleveland Customer Service Centre and Redland Art Gallery
- Other Council services will resume in a safe and staged approach
- Further updates on closures will be published once safety assessments can be made
- Redland City Council’s Local Disaster Management Group (LDMG) will remain at Stand Up, closely following weather updates.
Council Call Centre: (07) 3829 8999
Today Council’s Call Centre will be open from 6am – 6pm with additional officers ready to take calls as our community continues recovering from Ex-tropical Cyclone Alfred.
After Hours Emergency Calls: (07) 3829 8999
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After 6pm, emergency calls to our 24-hour number (07) 3829 8999 will still be answered through Council’s afterhours process.
You can also report an issue online through Council’s website: redland.qld.gov.au/contact
Waste Services
Kerbside bin collection services will resume today. Missed services will be collected during the next collection period.
Recycling and waste centres on the mainland remain closed until further notice
Recycling and waste centres on the bay islands re-opened at 10am today. Macleay, Russell and North Stradbroke islands centres are open 10am – 4pm, Coochiemudlo Island 10am – 2pm, Karragarra and Lamb islands remain open 24/7.
Customer Service Centres
All mainland customer service centres will return to normal hours from today.
Redlands Coast Visitor Information Centre
The Visitor Information Centre at 50 Middle Street, Cleveland, will remain closed today. Re-opening hours will depend on weather conditions. Phone 1300 667 386 or email [email protected] before attending.
Wildlife Rescue Service
The Redlands 24-hour Wildlife Rescue Service remains closed until further notice. Calls will be diverted to the RSPCA.
For wildlife support during this time please reach out to the RSPCA on 1300 264 625.
Cleveland Aquatic Centre
All pools and the centre remain closed. Updates will be posted on the Cleveland Aquatic Centre Facebook page.
Bay Island Aquatic Centre, Russell Island
The centre remains closed until further notice.
Community Halls
All hall bookings across Redland City will remain current. Individual hirers should evaluate whether to cancel their event. If a hall is required as an Evacuation Centre, Council will notify the contact who has booked the space.
Libraries
The Cleveland, Capalaba and Victoria Point Libraries will be open today and their return chutes will be available as usual.
The Dunwich, Point Lookout and Russell Island Libraries remain closed.
The Mobile Library stops for this week are also cancelled.
To stay informed on opening hours and availability, check the Libraries – Redland City Council Facebook page.
Loans and holds: Due dates have been extended to Thursday 13 March for any loans and holds that were to be collected between Wednesday 5 March and Wednesday 12 March.
Holds currently available for pickup at the 24-7 Lockers will remain in the lockers.
All scheduled library programs from tomorrow are cancelled, as are all library meeting room bookings, until further notice.
Home deliveries scheduled for this week are postponed until next week.
The Digital Library is available as long as communications services continue. Log into Libby and Borrowbox with your library membership to download eBooks, eAudiobooks and eMagazines. Library member services Freegal Music and Kanopy allow unlimited streaming as well as limited downloads of music, movies and TV series.
Redland Performing Arts Centre
RPAC remains closed with the Box Office expected to reopen on Tuesday. Please check Redland Performing Arts Centre Facebook page for further changes or updates to performance schedules.
Redland Art Gallery
Redland Art Gallery will reopen today.
Redland Animal Shelter
The shelter will remain closed today. Please check the Facebook page, Animal Shelter – Redland City Council, for updates.
Redlands IndigiScapes Centre
All centre operations, including the IndigiCafe, botanic gardens, walking tracks and native nursery will remain closed today. Updates will be posted to the Facebook page, IndigiScapes Centre – Redland City Council.
Tracks and Trails
All tracks and trails remain closed. With a high risk of falling branches, we ask the community not to use tracks and trails across the city until advised further.
More information
Stay up to date on recovery efforts, including the latest emergency news, at the Redlands Coast Disaster Dashboard: disaster.redland.qld.gov.au
Regular updates will also be posted on the Redland City Council Facebook page.
