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Residents warned of pensioner concessions scam

10 July 2015
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Redland City Council is advising residents of a pensioner concessions scam alert issued by the State Government.

The State Government advice says pensioners have received calls claiming their Pensioner Concessions (Rates and Water) had been removed, with the caller then requesting personal details.

It should be noted that the State Government warning originated from a different Council area and to Council’s knowledge there have been no incidences of this scam in the Redlands to date and this advice is precautionary only.

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Unrelated to this potential scam, Council is currently doing a pension match with Centrelink, which is usual practice and involves contacting pensioners to confirm their address. We recognise some residents may wish to confirm the identity of any callers claiming to be from Council and this can be done by requesting the caller’s name, hanging up and then contacting Council’s general number 3829 8999 and asking to be put through to the person who called.

Once it has been confirmed that the call has come from Council’s rating department there is no risk in providing the requested information.

Anyone who receives a suspicious call should contact Crime Stoppers on 1800 333 000.

Any other questions regarding this potential scam should be directed to Department of Science, Information Technology and Innovation.

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